FAILURE

1. Please check our Order Status Page to know the status of your order. If you have completed the payment process and the order is not reflecting in the Order Status, we will not charge for the transaction. In case the amount is charged, a refund of the full amount will be processed in 3 - 10 business days.

2. We are sorry for the inconvenience. For any support related to a failed transaction, email us at cinecentre@avalon-group.co.za with your email address, transaction date and theatre name. You can also reach us at 0861 CINE(2463)00 for assistance.